Are the Gucci items sold at GucciCollection.com brand new?
We guarantees all Gucci items sold through our website to be 100% brand new, in the original box & with all papers (including the warranty card/Operating Instruction) & with the original serial number intact & unaltered.

Does each item come with the original serial number intact & unaltered?
We get all our products from custom or authorized dealers, and respected industry wholesalers/distributors; therefore, Some Gucci items from custom have no serial number.

How much do you charge for Sales Tax?
We DO NOT charge any sales tax on orders shipping anywhere as an online store.

Why your price is much more favourable?
On one hand, we get most of our products from custom auction, and some of them from authorized dealers or respected industry wholesalers/distributors; therefore, we have no pricing restrictions. On the other hand, we DO NOT charge any sales tax on online orders shipping anywhere. So we pass the huge savings on to you.

What is your terms and conditions of Gucci International warranty?
We do not sell products in accordance to manufacturer suggested retail pricing, therefore warranties offered are facilitated through guccicollection.com to save you both time and money. We provide warranty coverage of generally THREE YEARS from the date of purchase on the Gucci items (the manufacturer only offer two years warranty which will take several months each time). Your watch will be serviced in-house by our professional Gucci technicians.

How much do you charge for shipping?
While our advertising dollars are well-spent, we're firm believers in word-of-mouth. We've decided to cut down our spending on our advertising campaigns and pass on those dollars to you instead. We are pleased to offer FREE shipping for order over $200. We ship the Gucci products to USA, Canada, UK, Germeny, Japan, Australia and some other major countries just cost you $19. The order is processed for the local Postal Service.

Do the Gucci items come with a box and documentation?
All our Gucci watches, Gucci jewelry, Gucci sunglasses, Gucci bag, Gucci handbag, Gucci wallets, Gucci Belts, Gucci hats come in the original Gucci box with all documentation.

What type of payments do you accept?
Gucci Discount Store accept Visa, Mastercard from customers. We employ an international credit card fraud-prevention service that verifies credit card payments from any country in the world. The service is comprised of a special team of professionals who verify each credit card order and screen it for fraud. Therefore, please be aware that you may be contacted by one of their representatives after your order is placed.

How long does it take to receive my items?
You should expect to wait about 5-7 days to receive your items. We will provide you with a tracking number as soon as your order is shipped so you can track it online and see when it is going to arrive.

What do you do to ensure security and prevent fraud?
We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use an Internet fraud protection screening system to protect your identity and your credit card transactions.